A safe, free service to dispose toxic, unwanted chemicals

Detox your home is an initiative provided by Sustainability Victoria (in collaboration with local councils) that provides safe, free service to dispose of toxic, unwanted household chemicals.

Melbourne Museum April school holiday tickets competition

Enter our competition on our Facebook page from April 3 to 7 to win one of 12 free Melbourne Museum passes - and visit us at the Shower Superstars activity hub. 

eBill competition weekly winners

We’re excited to announce our lucky eBill winners.

Golden Ticket surprise winners

We’re excited to announce our monthly Golden Ticket surprise winners.

1000 more reasons to smile

Meet our $1000 eBill winners.

We celebrate National Science Week with Lachie

Meet Lachie Sadler - one of City West Water's many scientists, who is using his qualification to help our customers while protecting our people, assets and the environment.

Planting Natives in the West

 Successful musician, green-thumb and long-time 'Westie', Rebecca Barnard talks to us about planting in the West.

Greening the pipeline

The Main Outfall Sewer (MOS) and Federation Trail bike path in Melbourne’s West will be transformed into vibrant, natural continuous parkland.

What to plant in the West

Meet Rodolfo Maia from Parks Victoria.

Chat with The Plantress of the West

Self-confessed plant nerd, ABC TV Gardening Australia researcher and Avondale Heights resident Jane Canaway sheds a little sunlight on a life-long obsession.

Maribyrnong Valley restoration

Meet Greg Hitch from Parks Victoria 

Why clean water matters to Brimbank Council

From sports fields and open spaces to swimming pools and community centres, Brimbank Council have found ways to be water efficient in a range of areas.

Gardening with Sparky

Find out what Stephen Spark (father of AFLW legend Lauren Spark) loves about his Taylors Hill garden.

Solar Panel installations underway at ATP

Altona Treatment Plant Solar Panel installation works have begun

A day in the life of our repair crew

So what happens when you report a fault to City West Water? Find out how Matt Giasoumi and our Programmed crews respond to everything from leaking water mains to blocked sewers - rain, hail or shine, 24 hours a day. 

Staff Story: Wilma

In our final Staff Story, our Customer Operations Consultant, Wilma, shares her insights into working within a dynamic and fast-paced team...and also shares her incredible Pork Vindaloo recipe!

Staff Story:Stefan

This week, we spoke with Stefan, our Team Leader Major Developments to learn more about his background and role at City West Water.

Staff Story: Michelle

This May marks Michelle's tenth year working for City West Water! We sat down with Michelle to learn more about her role as Operational Control Centre Team Leader.

Staff Story: Josephine

Does Josephine call herself a Westie? In this next Staff Story, we chat to Commercial Customer Services Team Leader within our Trade Waste Department.

What water means to Parks Victoria

What does water mean to Parks Victoria? We spoke with Peter Jenkins, Sustainable Practice Co-ordinator, Parks Victoria, to find out more!

Staff Story: Brock

Our first in this new 'Staff Story' series, we sit down with our Customer Compliance Officer, Brock, to learn more about his role, and what inspires him outside of the office.

Minor system upgrade this weekend

Some of our online customer transactions will be unavailable this weekend from 5pm on Friday 20 April until 10.30am on Monday 23 April.

Melbourne Airport

Over 28 million travelers pass through Melbourne Airport each year - so what role does water play in keeping the airport running smoothly? We sat down with Melbourne Airport Environment Manager, Nick Walker, to find out more.

Waterway transformation to improve liveability

A Sunshine waterway transforming into a recreational reserve, bringing improved health and wellbeing outcomes to local residents and the community.

Rocco's Deli

He’s been in business for 41 years this February, but that doesn’t seem to slow down Rocco of West Footscray’s infamous old school haunt, Rocco’s Delicatessen.

Mr Tucker

Jacob Stammers, owner of Mr Tucker talks home-made pies and the importance of reliable and safe water supply to his business.

Smudge Dog Grooming

The first in our 'Water Stories' series, here is what water means to Michelle, the proud Owner of 'Smudge Dog Grooming' in Manor Lakes.

Win a PupCup!

 A PupCup is a cute and compact drink bottle for your pet - big or small! Find out how you could win one for your pet!

1000 reasons to smile

Jill from Footscray made the switch from receiving her bill from paper to email and won. You can too!

What's that valve?

They may look like Ninja Turtle hideouts (and perhaps they are when we're not looking), but what are these mysterious little trap doors in the pavement?

Teaching Kids To Be Water Wise

A new year, a new summer. As temperatures increase, we must remind ourselves and our children just how precious our water resources are.

Top tips to save drips

Summer is here. Sunshine, swimming, sunscreen!