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City West Water

Faults and disruptions

Report a fault or disruption to your water service.

Our customers are great at letting us know when a fault or disruption has occurred to their water service. An easy way to let us know if you are experiencing an issue is to use Snap, Send, Solve.

Reporting an fault, burst or disruption is easy!

  1. Snap a picture of the issue.
  2. Send it to us via the app or website.
  3. And we will send our team out to Solve the issue.

Visit the Snap, Send, Solve website to report a fault today.

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