Contact Us

Please contact us using the telephone numbers, addresses or form below. For water or sewerage emergencies please call 132 642.

Phone

Faults and Emergencies   132 642
General, Account and Water Restrictions Enquiries  131 691
Interstate Customer Enquiries and Payments  03 9313 8422
Card Payments and Account Balances  131 971
International Customer Enquiries and Payments  +61 3 9313 8422
Fax  03 9313 8417

City West Water Addresses

Address

247-251 St Albans Road
Sunshine, Victoria 3020

Postal Address

Locked Bag 350
Sunshine, Victoria 3020

Enquiry Form

Please note that we will respond to your enquiry within 10 business days. If your enquiry is urgent, please call our Contact Centre on 131 691.

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