At City West Water we are committed to providing our customers with the best quality water services at an affordable cost.
In fact, in 2018-2019 we will retain the lowest average household water bills for a metropolitan city in Australia. Our average bill will reduce by 2.8% before inflation. That translates to a saving of $8 per year after accounting for inflation.
It is all about delivering high quality services efficiently and keeping bills affordable.
As one of Victoria’s water authorities, our prices are set by the Essential Services Commission (ESC).
The ESC’s 2018 Price Determination for City West Water sets out prices from 1 July 2018 and the process we use to update our prices annually to 30 June 2023.
For more information on the price determination, please visit the ESC’s website.