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City West Water

Reports and publications

We have a range of publications that provide useful information for all of our customers.

Annual Report

Our Annual Report provides a detailed and transparent account of our financial performance. It is usually available by October each year, after it has been tabled in the Victorian Parliament.

Drinking Water Quality Report

Our Drinking Water Quality Report provides a description of the quality of drinking water supplied to customers in our service area over a 12 month period. It is usually available by the end of October each year.

Integrated Water Cycle Management Strategy

The Integrated Water Cycle Management Strategy outlines the preferred integrated water cycle management options to provide a smart and resilient water system for a liveable, sustainable and productive Melbourne.

Diversity and Inclusion Strategy

We believe in creating a truly diverse workplace that respects and encourages people from all cultures and backgrounds.

Reconciliation Action Plan

Our Reconciliation Action Plan turns the good intentions of our business into actions for the reconciliation of Australia. We aim to create meaningful relationship, enhanced respect and promote sustainable opportunities of Aboriginal and Torres Strait Islander Australians.  

Urban Water Strategy

We’ve written an Urban Water Strategy (UWS) that guides the delivery of our water supply and sewerage services for the next 50 years.

Water Outlook 2018

The Water Outlook provides the community with more water supply and usage information.

Drought Preparedness Plan

Our Drought Preparedness Plan is an important mechanism to assist in the management of water shortages

Need accessible versions of these documents? Contact us.

We are happy to provide customers with accessible versions of all Water Meter and servicing guides. To get a accessible copy please contact us.

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