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City West Water

Our customers and stakeholders

Join our online community, Your Say - City West Water, to have your say on our strategies, plans and customer service.

Your feedback on our strategies, plans and customer service helps us shape how we deliver services to you.

To join:

  1. Visit Your Say – City West Water.
  2. Select the Log in / Join button in the top right corner of the page.
  3. Complete the sign-up form.

By joining Your Say – City West Water you can share your ideas and views with us, your neighbours and the rest of your community. Your ideas and views will help shape how we deliver water and sewerage services to you, now and into the future.

Opportunities to participate will vary from quick polls to short surveys and discussion forums. Sometimes, providing your feedback will only take a minute or two of your time and at other times we may invite you in for a chat.

Through Your Say – City West Water we aim to provide a more flexible and inclusive approach to engagement on a range of topics including:

  • Customer satisfaction.
  • Environmental issues.
  • Billing.
  • Infrastructure projects.

To join, visit Your Say – City West Water - we look forward to chatting with you!

For more information about our approach to community engagement please contact us.

Please tell us what you think.

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