Residential Publications

You can download all of City West Water's residential publications from this section.

Making Waves Newsletter

Making Waves is our newsletter for residential customers. It is issued every three months and is included with your bill. Making Waves includes lots of useful information about saving water, water pricing and our community programs.

Customer Charter

City West Water's Customer Charter explains your rights and responsibilities as a customer and our commitments to you in providing safe and reliable water, sewerage and trade waste services, as well as recycled water services where available.